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Free standard shipping on orders over € 150
Your order will be delivered to the cargo company within 1 day
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The PREMIERE hairdressing set by Kerastase is a professional kit designed for unisex hair care, including two essential items: a 250 ml shampoo and a pre-shampoo treatment of the same size. Both products feature a sulfate-free formula, ensuring a gentle wash that respects the hair fiber, preventing scalp irritation and excessive removal of natural oils. This set is enriched with Polyquaternium-10, a conditioning agent that provides a silky texture, improves hair manageability, and reduces frizz, making styling easier and longer-lasting. Made in France, these products suit all hair types and are intended for daily use by both men and women, offering a complete solution to cleanse and prepare hair before regular washing. The sulfate-free composition is especially beneficial for those seeking to protect their hair from damage while maintaining effective, gentle hygiene. Overall, the PREMIERE set delivers balanced care by combining deep cleansing and pre-treatment to enhance washing experience and hair health. This set represents a technical and advanced option within Kerastase’s range, aimed at users who value quality and effectiveness in professional hair care products.